Check the task bar (Windows) or dock (Mac) for the blue Daisy icon, then click it to bring the GoToWebinar desktop application to the forefront of your screen.
To expand the the Control Panel (e.g., show all panes), click the Expand icon in the left navigation.
To shrink the Control Panel, click the Shrink icon in the left navigation.
Note: If some aspect of the webinar still isn’t working (such as audio or you can’t see the screenshare) check if you are already using a different meeting platform such as Zoom or Webex. Make sure to “quit” those other applications before joining GotoWebinar.