Do You Witness Financial Transaction Documents Remotely? Read This

Photo ID can no longer be verified by Video conference/Zoom/Teams

After January 1, 2024, verification of client ID by video conference will no longer be acceptable.

You can still witness documents related to a financial transaction remotely using Zoom, Teams or other video conferencing platforms but you cannot VERIFY the identification of the client remotely by looking at the client’s government-issued photo ID on your screen.

The real impact of the change will be for lawyers who use the regulations on remote execution of land titles documents as those are financial transactions where client ID must be verified. So, you are going to need to do some planning if you won’t be seeing the client and their ID in person.

Other Methods to verify ID where there is no in person meeting

There are other options to verify Identity of the client when documents relating to a financial transaction are executed remotely:

  1. Previous verification of the ID of the client in person by you or someone else in your office.
  2. Verification of the ID of the client by an agent. Send off an agent agreement (sample agreement) to their real estate agent or banker or accountant or other responsible person who can do the verification for you.
  3. The credit check method.
  4. Use two trusted pieces of information from a reliable source.
  5. New – use a DIACC certified software service that can confirm the authenticity of government photo ID and match the result to the image or video of the client.

For more information visit the Anti-Money Laundering Resource Library: